
Sales Policy
Effective Date: March 3, 2025
At Luxsora, we are dedicated to providing high-quality clothing and exceptional customer service. Our Sales Policy outlines the terms and conditions related to purchases made on our website.
1. Product Availability
All products listed on Luxsora’s website are subject to availability. While we make every effort to ensure that stock information is accurate, there may be instances when a product is out of stock or discontinued. In such cases, we will notify you as soon as possible, and you will be given the option to choose an alternative item or receive a refund.
2. Pricing
All prices on Luxsora are listed in USD and are subject to change without prior notice. We strive to keep our prices competitive and affordable. Sales taxes, if applicable, will be calculated at checkout based on the delivery address.
3. Payment Methods
We accept a variety of payment methods to make your shopping experience easy and secure. These include:
- Major credit/debit cards (Visa, MasterCard, American Express)
- PayPal
- Other secure online payment options
By completing a transaction on our website, you agree to provide accurate and valid payment information.
4. Order Confirmation
Once your order is placed, you will receive an order confirmation email containing the details of your purchase. This confirmation serves as a receipt and may include tracking information once your order has been shipped. Please ensure your contact details are correct to avoid delays.
5. Shipping
We offer fast and reliable shipping options. Orders are typically processed within 1-2 business days. Shipping times may vary depending on your location. We will provide tracking details once your order has been dispatched.
Please ensure that the shipping address provided is accurate, as Luxsora is not responsible for undelivered orders due to incorrect information.
6. Sales Promotions and Discounts
Promotions, discounts, and offers are subject to specific terms and conditions, which will be outlined on the website at the time of the promotion. Sales prices are final and cannot be combined with other offers or applied retroactively to previous orders.
7. Refunds & Returns
For information regarding refunds and returns, please refer to our Refund & Returns Policy. We offer a 30-day return window for eligible items.
8. Customer Service
If you have any questions or concerns about our products, your order, or our sales process, our customer support team is always here to assist you. You can contact us at:
- Email: info@luxsora.xyz
- Phone: 860-615-3824